Pokp Privacy Policy – Your Data Is Safe With Us

1 Introduction

Pokp is an internationally licensed online gaming and Sports Betting platform. We believe privacy is a fundamental right for every user, which is why our privacy policy is built to ensure the highest level of protection for your personal data.

Our Privacy Policy is built in accordance with international data protection laws and standards. By reading it, you will understand what information we collect, why we collect it, how it is stored, and what rights you have. Creating an account or using pokp's services means you have read and agreed to this Privacy Policy.

Pokp is committed to full transparency. If you have any questions, feel free to reach out to our support team at any time.

2 What Information We Collect

Pokp only collects information that is strictly necessary for providing secure services, verifying identity, and meeting legal obligations. A detailed list is provided below:

3 How We Collect Data

Pokp collects information through three main channels:

• Directly from you: You provide information directly through the registration form, KYC document uploads, support contact, and payment forms.
• Automatically: When you use the pokp website or app, certain information is automatically collected via cookies and log files, including your IP address, device type, page views, and more.
• From third-party verification sources: With your consent, your information may be verified through identity verification agencies or payment providers.

Pokp never collects any information without your consent. The purpose is clearly stated each time data is collected.

4 How We Use Your Data

Pokp uses the information we collect for the following purposes:

• Account Management: For registration, login, password reset, and account security.
• KYC & Identity Verification: To fulfill legal obligations and prevent fraud.
• Payment Processing: To process deposits and withdrawals securely.
• Service Improvement: Data analytics to improve your experience on our platform.
• Promotional Communications: With your consent, to send you information about new offers and bonuses.
• Responsible Gaming: Unusual betting patterns are monitored to keep you protected.
• Legal Compliance: To meet the requirements of regulatory authorities.

Pokp never sells your data to advertisers or marketing agencies. Your information is used solely for service improvement and legal compliance.

5 Data Retention & Security

Pokp uses industry-leading technology to protect your data. The key components of our security infrastructure include:

• SSL/TLS 256-bit encryption: All data transmissions are encrypted, so no one can intercept them in transit.
• Firewall Protection: Our servers are protected by advanced firewalls.
• Two-Factor Authentication (2FA): 2FA can be enabled for an extra layer of account security.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel are permitted to access specific data.

Your data is generally retained for up to 5 years after account closure, as required by legal obligations. After that, it is securely deleted.

6 Data Sharing Policy

Pokp never sells your data to third parties. However, information may be shared in the following limited circumstances:

• Payment provider: Information required for deposit and withdrawal processing is shared with Mobile Pay, Nagad, or other payment gateways.
• KYC Verification Agency: Information is shared with licensed verification service providers for identity verification.
• Legal Authorities: We are legally required to provide information in response to a court order or a legitimate request from a regulatory authority.
• Fraud Prevention: We work with cybersecurity agencies to help prevent fraudulent activity.

In each of the above cases, only the minimum data necessary for that specific purpose is shared. All our partners are required to adhere to the same strict privacy standards.

7 Cookies Policy

The pokp website uses cookies to enhance your experience. Cookies are small text files stored in your browser. The cookies we use include:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which parts of the site are used most (anonymous data).
• Security Cookies: To protect against brute force attacks and spam.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

8 Your Rights

Under pokp's Privacy Policy, you have the following rights:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.
• Right to Data Portability: You can request a copy of your data in a specified format.

To exercise any of these rights, email us at support@pokp.click. We typically respond within 30 days. Please note that some requests may not be fully fulfilled due to legal obligations.

9 Protection of Minors

Pokp strictly does not serve anyone under the age of 18. Protecting minors is a core part of our privacy policy.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect information from anyone under the age of 18.
• If an underage account is identified, it will be suspended immediately and all associated data will be deleted.
• If a parent or guardian believes their child has created an account, please contact us at support@pokp.click.

Pokp believes in responsible gaming. To learn more, visit our Responsible Gaming Read the page.

10 Policy Changes

Pokp may update this Privacy Policy from time to time. Changes may be triggered by:

• Changes in laws or regulatory requirements.
• Launching new services or features.
• Improving our security systems.

For significant changes, we will send advance notice to your registered email and clearly announce the update on our website. Continued use of our services after any changes take effect will be considered your acceptance of the updated policy.

It is a good habit to check this page regularly. The date of the latest update will always be shown at the top of the page.

11 Contact Us

For any questions, requests, or complaints regarding our privacy policy, please contact our data protection team:

• Email: support@pokp.click
• Live Chat: Click the chat button in the bottom-right corner of the pokp.click website.
• Response time: Typically within 24–72 hours.