Gaming is entertainment, not a guaranteed way to earn money. pokp believes every player deserves to play in a healthy and safe environment. That's why we provide responsible gaming tools, limit-setting features, and support whenever you need it.
Every tool on pokp is built to keep your gaming experience safe.
Set your own daily, weekly, or monthly deposit cap. You won't be able to spend beyond your budget.
If you need a short break, you can pause your account for anywhere between 24 hours and 6 weeks.
Activate self-exclusion to protect yourself long-term. Your account will be fully locked for the chosen period.
Set a time limit for how long you play in one sitting. The system will automatically alert you when your time is up.
Play stops automatically after reaching a set loss amount — protecting you from further losses.
Use our self-assessment quiz to check whether your gaming habits are healthy.
Responsible Gaming means enjoying gaming while staying fully in control — no negative impact on your time, money, or mental well-being. That's what it comes down to.
Pokp has always believed that gaming should be a source of enjoyment. But when someone loses control, it can become a serious problem. That's why we focus on keeping players informed from the start and have built in all the protection tools you need.
Pokp upholds three core principles of Responsible Gaming at all times:
Most people in Bangladesh are new to online gaming. That's why pokp has put together these guidelines especially for Bangla-speaking players — so everyone can play responsibly and stay safe.
It's not always easy to notice when gaming habits are slowly becoming a problem. Watch out for these warning signs:
If you recognize three or more of the above signs in yourself, contact pokp Support immediately or activate self-exclusion.
Once logged in to your pokp account, you can enable or update any protection tool from the settings menu. The step-by-step process is outlined below:
Using your registered mobile number and password on the pokp login page Log In.
Click your profile icon in the top right corner and select the "Responsible Gaming" option.
Deposit limit, session time, loss limit, or self-exclusion — set whatever you need.
After saving your changes, you'll receive a confirmation SMS or email. Increasing a limit requires a 24-hour waiting period.
The following types of limits can be set on pokp:
| Limit Type | Description | Duration | Effective Immediately |
|---|---|---|---|
| Deposit Limit | Maximum amount you can deposit within a set time period | Daily / Weekly / Monthly | Yes (if reducing) |
| Loss Limit | Maximum amount you can lose within a set time period | Daily / Weekly / Monthly | Yes (if reducing) |
| Betting Limits | Maximum amount you can place on a single bet | Per Bet | Yes |
| Session Time Limit | Maximum continuous play time per session | Per Session | Yes |
| Cooling-Off Break | Temporarily pausing your account for a set period | 1 day – 6 weeks | Yes |
| Self-Exclusion | Permanently closing your account | 6 months – 5 years / Permanent | Yes |
You can easily adjust any of the above limits yourself from your account settings. If you need help, feel free to contact support.
Answer the following questions honestly. They'll help you understand whether your gaming habits are staying within healthy limits.
Self-exclusion is the most powerful Responsible Gaming tool available. Once activated, you will be unable to access your pokp account for a specified period, and opening a new account will not be possible either.
Remember, asking for help is not a sign of weakness — it takes courage. pokp is always here for you.
Follow these practices for a safe and enjoyable gaming experience, as recommended by the pokp expert team:
Whatever gaming-related issue you're facing, pokp is always here for you. Our responsible gaming team is available 24/7, every day of the week.
Open an account or download the app now to enjoy Responsible Gaming features on pokp.